Healthcare & Medical Coding – Consultouch Global
Overview

Coding that protects revenue — and compliance.

Our certified coders and auditors deliver end-to-end coding operations—from chart abstraction and code assignment to QA, edits, and payer-specific rules. We align with facility/physician workflows, EMR templates, and specialty nuances to improve first-pass yield.

  • Standards: ICD-10-CM/PCS, CPT, HCPCS, NCCI, LCD/NCD, HCC/RAF
  • Artifacts: Operative notes, progress notes, ED, anesthesia, pathology, radiology, infusions, etc.
  • Tools: Compatible with leading EMRs/encoders; custom SOPs supported.
What We Offer

Coding & Documentation Services

🧾

ICD-10-CM/PCS

Accurate diagnosis & procedure coding for inpatient/outpatient settings with payer edits in mind.

🏥

CPT/HCPCS

Pro-fee & facility coding, including E/M leveling, surgical packages, infusions & injections.

📈

HCC / RAF

Condition capture for risk adjustment with physician queries and documentation improvement.

🛡️

Audits & QA

Pre-/post-bill audits, coding validation, NCCI edits, and corrective action plans.

📤

Charge Capture & Edits

Missed charge prevention, modifier accuracy, and payer-specific rules application.

🎓

Provider Education

Targeted training on documentation sufficiency and frequent denial root-causes.

How It Works

Our 5-Step Coding Workflow

1

Intake

Charts received via secure channel; scope & SLAs confirmed.

2

Abstraction

Clinical review and documentation checks; queries raised if needed.

3

Code & Edit

ICD/CPT/HCPCS assignment with modifiers, NCCI, LCD/NCD validations.

4

QA & Audit

Secondary coder review; accuracy & completeness threshold ≥98.5%.

5

Submit & Improve

Clean claims forward; denial feedback loops to improve FPY.

Specialties Covered

Breadth across Facility & Pro-Fee

Emergency MedicineInternal MedicineGeneral Surgery OrthopedicsCardiologyOncology AnesthesiaRadiologyPathology OphthalmologyOB/GynPediatrics
Benefits

Measurable Impact

  • Higher first-pass yield and cleaner claims
  • Reduced DNFB and denial rates
  • Transparent QA metrics & coder scorecards
  • Flexible staffing for volume spikes
Compliance & Security

Built for PHI

  • HIPAA-aligned processes and access controls
  • Audit trails, least-privilege, and secure transfer
  • Client-approved SOPs, BAAs, and confidentiality
Case Snapshot

Multi-Specialty Group – Pro-Fee Coding

Scope: E/M, ortho procedures, cardiology diagnostics (CPT/HCPCS). Within 8 weeks, first-pass acceptance improved from 87% → 96.8%, denial rate dropped by 32%, and overall TAT improved by 22% with 99.0% QA accuracy.

FAQ

Common Questions

Which EMRs/encoders do you support?

We work with most leading EMRs and coding tools; we map to your templates and create SOPs around your edits, payers, and turnaround.

Can you start with a pilot?

Yes. We recommend a 2–4 week pilot with agreed KPIs: accuracy, TAT, FPA, and denial benchmarks.

Do you handle audits only?

We can provide standalone audits/QA, education, or full coding operations.

Let’s Improve Coding Accuracy & Yield

Share your volumes, specialties, and payers — we’ll propose the right model.

Request Proposal
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